1. Scope of Application
This Privacy Policy governs the processing of personal data of users who access this website and use the services available online.
It applies to all visitors and customers interacting with the website, including account registration, order placement, payment processing, and customer support requests.
This policy applies to all pages, features, and forms available on the website.
It applies to both registered and non-registered users.
It also covers related services such as order communications, contact requests, and shipment tracking.
2. Data Collection and Use of Cookies
During the use of the website and its services, different categories of data may be collected either directly from users or automatically through technological tools.
The types of data processed may include:
Identification and contact details (such as name, email address, and delivery address)
Information required for order processing and payment handling
Technical data such as IP address, device type, operating system, and pages visited
Cookies and similar technologies are used to ensure proper website functionality.
Functional cookies are necessary for the essential operation of the website.
Analytical cookies are used to improve website performance and user experience.
Certain cookies enable content personalisation based on browsing preferences.
Users can manage or disable cookies through browser settings; however, disabling certain cookies may limit website functionality.
3. Use and Sharing of Data
Collected data is used solely for managing the relationship with users and improving the services provided through the website.
The main purposes include:
Order processing and fulfilment
Customer service and account management
Service-related communications
Enhancement of website performance and user experience
Data may be shared with trusted service providers involved in delivering services, including:
Payment service providers
Logistics providers responsible for delivery
Technical service providers supporting website operation
Data is not disclosed to third parties for unauthorised purposes.
All partners are subject to confidentiality obligations and must comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
4. Data Retention and Security
Personal data is retained only for as long as necessary to fulfil the purposes for which it was collected, in accordance with Australian legal requirements.
Order-related data is retained in line with contractual and legal obligations.
Data processed based on consent is retained until consent is withdrawn.
Cookies and technical data are retained for a limited period not exceeding 12 months.
The shop implements appropriate technical and organisational measures to protect personal data.
Secure communication protocols are used on the website.
Access to data is restricted to authorised personnel only.
Regular monitoring and updates are conducted to maintain a high level of security.
5. User Rights
Under the Privacy Act 1988 (Cth) and Australian Privacy Principles, users have the following rights:
Access their personal data
Request correction of inaccurate or incomplete data
Request deletion of data where permitted by law
Request restriction of data processing
Request data portability where applicable
Object to certain types of data processing
Withdraw consent at any time
Requests can be submitted using the contact details provided below.
6. Legal Basis and Compliance
Personal data is processed in accordance with the principles set out in the Privacy Act 1988 (Cth), including lawful and fair handling of personal information.
The shop operates in compliance with applicable Australian data protection requirements.
Any significant updates to this policy will be published on the website.
7. Contact Information
Address: 3-1 YODAHARACHO, FUJI-SHI, SHIZUOKA 417-0022, JAPAN
Email: needhelp@denupmart.com
Phone: +81 (809) 526 29 76
Business Hours: Monday to Friday, 8:40 AM – 3:40 PM
