This Shipping Policy applies to all orders placed on this website.
Delivery is available exclusively within Australia.
We provide delivery services across all regions of Australia, including remote and regional areas, in accordance with the Competition and Consumer Act 2010 (Cth) and the Australian Consumer Law (ACL).
Shipping fees are applied as follows:
Orders below AUD 135 incur a flat shipping fee of AUD 5.
Orders of AUD 135 or more qualify for free shipping.
All prices are displayed in Australian Dollars (AUD) and include applicable taxes as required under the A New Tax System (Goods and Services Tax) Act 1999.
Orders are typically processed within 1–3 business days after payment confirmation.
Processing Cut-off Time:
The order preparation process includes:
Verification of customer information
Inspection of ordered products
Secure packaging before dispatch
Orders are shipped via professional logistics providers to ensure reliable and trackable delivery.
Estimated delivery timeframe: 5–9 business days after dispatch.
Delivery times may vary depending on the destination and logistics conditions within Australia.
All listed prices include applicable taxes in accordance with the A New Tax System (Goods and Services Tax) Act 1999.
A tracking number will be provided once the order has been dispatched.
Customers can monitor the shipment status until final delivery.
If there are any issues accessing tracking information, customers may contact the shop’s customer service team.
Address: 3-1 YODAHARACHO, FUJI-SHI, SHIZUOKA 417-0022, JAPAN
Email: needhelp@denupmart.com
Phone: +81 (809) 526 29 76
Business Hours: Monday to Friday, 8:40 AM – 3:40 PM
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